Last update: April 17, 2023
Information We Collect We collect the following information about you:
a. Personal information that you voluntarily provide, such as your name, email address, phone number, postal address, and payment details when completing forms, making reservations, subscribing to our newsletter, or communicating with us.
b. Technical and website usage information, such as your IP address, browser type, information about your device, operating system, and geographic location, as well as data about the pages you visit, the time you spend on our website, and the actions you take.
c. Information obtained from third parties, such as social networks or data analysis services, when you interact with our website through these services.
Use of Collected Information We use the information collected for the following purposes:
a. To process and manage your reservations and provide the requested services.
b. To communicate with you regarding your reservations, requests, or inquiries.
c. To improve and personalize your experience on our website, as well as to analyze and enhance the operation and security of it.
d. To send you promotional and advertising information about our offers, services, and events, provided you have given your consent.
e. To comply with our legal and regulatory obligations.
Sharing Information with Third Parties We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your personal information with:
a. Service providers that help us process transactions, manage reservations, send communications, analyze data, and enhance the security of our website.
b. Authorities and regulatory bodies, to the extent necessary to comply with our legal and regulatory obligations.
Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no data transmission over the Internet is completely secure, so we cannot guarantee the total security of your personal information.
Your Rights You have the right to:
a. Access your personal information by requesting a copy of the data we have about you.
b. Rectify or update your personal information if it is incorrect or incomplete.
c. Delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
d. Restrict the processing of your personal information in certain cases, for example, when you dispute the accuracy of your data.
e. Object to the processing of your personal information for direct marketing purposes.
f. Withdraw your consent to the processing of your personal information at any time, provided that such processing is based on your consent.
ApartaHotel Palacio de Luja
Address: C/ Luja, 15, El Puerto de Santa María Email: firstname.lastname@example.org Phone: +34 956 050 394 We will be happy to address your inquiries and handle your requests related to the protection of your personal data.
International Data Transfers Since we operate internationally, we may transfer your personal information to other countries, including those outside the European Economic Area (EEA), where data protection laws may differ from those in your home country. By using our website and services and providing your personal information, you agree to the transfer, storage, and processing of your personal information in other countries. When we transfer your personal information outside the EEA, we will take appropriate measures to ensure that your personal information is adequately protected, such as implementing standard contractual clauses approved by the European Commission.
Contact with Data Protection Authority If you believe that the processing of your personal information violates applicable data protection legislation, you have the right to file a complaint with the data protection authority competent in your country of residence, place of work, or place where the alleged infringement occurred. You can find contact information for data protection authorities in the European Union here: https://edpb.europa.eu/about-edpb/board/members_en.